Does SalesQL duplicate contacts if I add them twice?
With SalesQL, there's no need to worry about duplicate contacts.
If you add a contact for a second time, our intelligent system automatically recognizes the situation and seamlessly merges the new contact with the existing one. This ensures that your contact database remains organized and up-to-date, saving you time and effort.
Do you charge any additional credits?
No. If we have charged for the original contact, we will not claim any additional credits.
The only exception would occur if the contact did not previously have an email address, and our software finds one while updating.
What if I enrich the same contact through the API?
API enrichment works differently. Each successful API request that returns a contact with at least one email uses one credit, even if you’ve enriched that same contact before. Enriching the same contact twice through the API can therefore use two credits.
For more information, please refer to the following article.
Are my contacts updated after adding them again?
Yes. If there are any updates to the contact – for example, if the person changed their role or moved to another company – the information will be updated in your SalesQL data.
However, as previously mentioned, we will not claim any additional credits if the contact has already been charged.